Wayne was great at explaining the water softner options and recommending a good one for our home. Out of 3 bids his pricing was the most competitive and he showed up as scheduled for the installation and explained all the operational aspects upon completion of the installation. On top of all that he is just a good guy to work with. I highly recommend him.
Wayne Mathews and his team were very professional and installed the filter and softener system we were looking for. Wayne is easy to work with and he personally watched and kept his team on task so that the installation was completed as promised. My wife and I recommend Primary Solutions Consulting for anyone wanting a correctly sized and installed water filter system.
Wayne has provided great service and a fantastic quality product for our home. I highly recommend him to anyone looking for water softeners or filtration systems. He provided a follow up service recently and had a great experience.
Wayne was able to provide me with a system that works well, without overselling me a bunch of extra overpriced stuff that's not needed. The work he completed was done quicker than expected. I would recommend his services to others.
Very pleasant and honest company to work with. Wayne analyzed our needs, made a recommendation and quoted us a lump sum price. No pressure. They showed up as scheduled and completed the installation in a timely manner.
I am so happy to have chosen this company! The owner is a pleasure to work with. He is honest, responsible, meticulous, perfectionist and super nice. I have thought about installing a water softener for a long time, and after I met him and he explained me the process, I decided to go ahead and do it. He is very honest and knowledgeable compared to other companies I dealt with before. Highly recommend his business. Thank you so much Wayne!
Prior to having Mr. Mathews installation, I was constantly (almost on a daily bases) dealing with pin hole leaks in my water pipes. Mr. Mathews not only knew what the issues was but assured me he had a fix. Mr. Mathews informed me the issue was due to the PH levels coming from my well water. He assured me that once his system was put in the pin hole leaks would stop. And sure, enough I have NOT had a leak in over three years since the systems has been installed.
Aside from the water softer systems he also set me up with a RO system that runs to my sink, Separate Ice maker and Refrigerator. Water task fantastic! What's even more fantastic you see is that I live in NY state, that's not the fantastic part but what is that Mr. Mathews went above and beyond to Setup my entire system while visiting family in the area giving the fact that he is from Texas makes his customer service a bar none.
Customer Service A+, Product A+, Knowledgeable A+, Pricing A+
A Facebook post sent Wayne my way. I couldn't be happier! What a blessed friend I found in him. He wasn't trying to "pressure sell" me on anything, but gave honest advice on every product out there. Even little questions in between to be sure I fully understood while we went through each system. I had to wait for about a month to get my system installed, but what a difference in our water. Soon, I will have him back for RO & water heater updates. I've already referred Wayne to quite a few friends after they saw my posts. Call Wayne first!
Interviewed and quoted at least 5 different companies and options for a water softener system and something that would remove chloride and chloramides. Our son has allergies and we were struggling. First let me tell you that Wayne knows his business in addition to offering a great US made product and fair price. Only combo I could find that filtered out the chlorides and softened water in one system without having to replace filters on an recurrent schedule and $$. Eventually the activated carbon wears out and will have to be replenished but that will be about 5 years down the road. For a change this system doesn't seem like it will be disposable, which seems to be the case with most companies, even the very expensive ones. We were so thankful to have found exactly what we needed and an honorable person to deal with. Delivery and installation were on schedule and well performed. Easy process, outstanding price and awesome customer service. Recommend 100% very happy with our system and the service through out.
Great prompt service. Extremely knowledgeable. Wayne always set expectations on time and cost. He came out and looked at everything free of charge before giving me an estimate. He also has a maintenance plan.
I got quotes from 5 different companies who actually came to my house to give me a quote. I just talked to Wayne and knew he was the right person for the job. Great communication and price. Was on time and knew what he was doing.
We installed are Hague water softener back in 1997 in 2001 Wayne Matthew started servicing our system he nursed it until 2015 when we finally upgraded to his new system it is like night and day we love our new system we also upgraded our reverse osmosis and connected it to the refrigerator the quality of our water throughout the whole house is so much better than it ever was before we highly recommend Wayne to do your water treatment business as well as a lot of other plumbing stuff he has done around our home.