My first priority here at Primary Solutions Consulting - is

always to give you knowledge and understanding.


But I can’t share every detail publicly — because I don’t want to educate my competition.


When you understand the truth, you’ll immediately recognize what’s not true.


If you don’t know the truth first, you won’t see the danger until it’s too late.

This is true in water treatment, and it’s a biblical principle as well:
 Truth exposes that which is false.

Reverse Osmosis System

We can install a reverse osmosis system at your home in Cypress, TX and surrounding areas of Greater houston.

 ⭐ Reverse Osmosis System Installation – Cypress, Houston & Surrounding Areas


If you’re concerned about contaminants in your drinking water, Primary Solutions Consulting can help. 

We provide affordable reverse osmosis system installation services to homeowners in Cypress, Houston, and surrounding areas.

Many people choose reverse osmosis because they want the cleanest and safest water possible — and that’s exactly what you get when the system is installed and maintained correctly.


Unfortunately, many reverse osmosis systems are installed incorrectly, and homeowners are never taught the pros and cons of how the system actually works. Some RO systems are even installed illegally, creating unsafe conditions for the customer, In other words, they're not installed to local code.

If you want to be sure your RO system is installed the right way, or you want someone to check if your current system is safe, call anytime — I can walk you through what to look for over the phone at no cost to you.

📞 (832) 788-9938

These Photos below are  my Reverse Osmosis systems - installed in customer homes.

I keep my installations neat,clean and organized, level, and fully compliant with local code.

You’ll see captions under each photo you should recognize, there are two choices for reverse osmosis systems.

• Platinum Series OmniPure — the system chosen by about 99% of my customers.
The filters are extremely robust, non-proprietary, and readily available anywhere.

• Watts Quick-Change — the compact option I use when cabinet space is too tight for a full-size system.

Each caption below shows which system you’re looking at, why that system was used, and the level of detail that goes into every install — tight tubing, clean routing, secure mounting, and a professional finish.


If you'd like to pause the slider and look at a photo longer, just place your mouse over the picture.

Hover your mouse over any picture to pause the slideshow and read details closely.

These Photos below are  my Reverse Osmosis systems - installed in customer homes.

I keep my installations neat,clean and organized, level, and fully compliant with local code.

You’ll see captions under each photo you should recognize, there are two choices for reverse osmosis systems.

• Platinum Series OmniPure — the system chosen by about 99% of my customers.
The filters are extremely robust, non-proprietary, and readily available anywhere.

• Watts Quick-Change — the compact option I use when cabinet space is too tight for a full-size system.

Each caption below shows which system you’re looking at, why that system was used, and the level of detail that goes into every install — tight tubing, clean routing, secure mounting, and a professional finish.

⭐ How a Reverse Osmosis System Works (In Plain English)

Reverse osmosis gives you pure drinking water by pushing water through a special membrane that removes 99.7% of impurities. Here’s the flow path your water takes:

1. Sediment filter – removes dirt and particles
2. Carbon filter(s) – removes chlorine, ammonia, and chemicals
3. The membrane – purifies the water
4. Storage tank – holds the pure clean acid water in an air-bladder tank
5. Post-filter – removes any taste from the tank bladder water
6. Alkaline mineral filter (Bio++) – adds minerals back in raising your ph and improves ORP right before you drink it
7. Looking for a true technical break down ? – on how reversosmosis works go to our FAQ and or the BLOG

⭐ Why My RO Systems Last Longer (And Cost You Less)

Most of my customers already have my whole-house system filter/softening system removing the chemicals first:

  • Your RO filters last years, not months
  • The membrane stays protected
  • Your maintenance is easier and cheaper
  • No unnecessary stages or sales gimmicks

Most customers only change their pre-filters every 2–3 years — not every 6–12 months.

⭐ Troubleshooting: Why Your RO Has Weak Pressure

There are only two reasons an RO loses flow:

1. Clogged pre-filters - This is completely normal — it simply means your filters have done their job.
2. Low air in the tank bladder- this isn’t so common, but it happens.
Most tanks lose air somewhere between 2–5 years of use.

Step 1 — Tip the tank
Light tank = filters likely clogged.
Heavy tank = tank probably low on air- this means, it is making water but
the tank doesn’t have enough air to push it out.

Step 2 — Close the tank valve and open the faucet
If you see drip-drip-drip (50 GPD) or a thin stream (80 GPD), the RO is making water — Meaning your pre-filters are not clogged.

Step 3 — Pump the tank back up
Turn off supply, open tank & faucet, pump until empty, set tank to 7–10 PSI when empty.

Step 4 — Test the system
Close faucet → turn water on → open tank → wait 5–10 seconds → open faucet → you should get a strong burst of water. your done Alleluia.!

Wayne Matthews, licensed water treatment specialist in Cypress Texas, giving a thumbs up next to a stainless steel whole-house water softener system.

If you’re doing this test right now - and something still doesn’t look or feel right, feel free to call me. I’m always glad to help. There’s absolutely no charge, no cost, and no obligation — whether you're my customer or not. Sometimes a quick 90-second conversation can save you a lot of frustration.


Now If you’d like a deeper explanation of how a reverse osmosis system works — along with a more detailed, science-based walkthrough on troubleshooting and understanding each stage of the process — be sure to visit the Blog, where I break everything down step by step. You can also check the Frequently Asked Questions for quick answers.

👉 [Link to FAQ goes here]

👉 [Link to Blog goes here]

⭐ Platinum Series OmniPure Reverse Osmosis

 — My #1 Recommended System.


Platinum Series OmniPure reverse osmosis system with BIO+ alkaline filter — my top recommended RO system for customers who want long-lasting, non-proprietary filters and clean, organized installation.

My Platinum Series OmniPure Reverse Osmosis System is the system I install for 99% of my customers — because nothing else performs like it. This RO uses oversized, high-capacity quick-change filters that  clean longer, deliver smoother-tasting water, and don’t require the wrestling match you get with old-style sump housings. 

The filters are strong, reliable, and non-proprietary, which means you can replace them easily without being locked into a Proprietary brand.

It delivers premium drinking water right at your sink - and if your refrigerator’s built to handle it — and the run allows it — I can supply your fridge as well. If it’s possible, I get it done.


This RO is also designed to work perfectly alongside my professional-grade whole-house water softeners. The two systems complement each other, giving you the cleanest, purest, and most consistent drinking water you can get in a home system.


I explain the deeper details when I’m in your home because every installation is different — and because I don’t put my trade knowledge online for competitors to study. But what you will see in every photo on this page is exactly what you get from me: clean, organized, code-compliant installations with tight routing and zero shortcuts.
View Full-Size Image
Comparison of water filter systems. A hand removes a filter from a

My Watts QuickChange Reverse Osmosis System is the system I install when the Platinum Series OmniPure simply won’t fit. Some kitchens have extremely tight cabinet spaces, or the plumbing layout leaves no room for the larger system — especially when there’s a garbage disposal in the way. In those situations, the Watts QuickChange is the perfect solution.


You still get the same high-quality, clean, great-tasting drinking water, including the benefits of the BioPlus remineralizer. The difference is in filter life. The Watts QuickChange filters are smaller, so they sometimes only last about a year and a half to two years, depending on your water quality. They work great — they just don’t last as long as the oversized OmniPure filters.


For tight installations where the Platinum Series simply won’t fit, this system is reliable, simple, and easy for customers to maintain. I choose it only when space denies us the OmniPure — but the water quality remains excellent.

Watts Quick-Change Reverse Osmosis — My Space-Saving Option

Watts Quick-Change reverse osmosis system installed in a tight under-sink space, mounted safely with full clearance from the garbage disposal..


My Watts Quick-change Reverse Osmosis System is what I install when the Platinum Series OmniPure simply won’t fit.

Some kitchens have extremely tight cabinet spaces, or the plumbing layout leaves no room for the larger system.

Especially when there’s a garbage disposal in the way.
In those situations, the Watts Quick-Change is the perfect solution.

You’ll still get the same high-quality, clean, great-tasting drinking water.

The only real difference is filter life.
The Watts Quick-Change smaller filters don’t last as long as the oversized OmniPure filters — and that’s perfectly fine. Most homeowners still get a solid year and a half to two years before they need to replace their filters, depending on water quality.

But for tight installations where nothing else fits, this system is reliable, simple, and easy for my customers to maintain.
I choose it only when space denies us the big OmniPure.
And even then, the water quality remains excellent.


❌ Old-Style Sump Reverse Osmosis Systems — What You’re Really Getting Into

I service these old-style sump reverse osmosis systems, and I can install them — but I want you to understand the reality of owning one. These systems are extremely messy to work on, the filters become filthy, and every filter change puts stress on the fittings and O-rings. That’s why leaks are so common with these units.

Many leaks happen while the technician is still there, but others don’t show up until a day or even a week after the service. I never charge my customers to return because I feel responsible, but when I didn’t install the system in the first place, it puts everyone in a difficult situation.

 I replace O-rings  rather then selling you new fittings, when needed to help prevent issues, but the real problem is the design of the sump housings themselves. This is why I strongly recommend the modern Kwik-Change reverse osmosis systems (shown above), as well as my whole-house water purification and softening systems. They are cleaner, safer, easier to maintain, and far more reliable long-term.

Reverse osmosis storage tank rusting from the inside out, causing water damage and rust under the kitchen sink.
Water filter system with replacement cartridges in an open cabinet.

This video demonstrates how to change filters on a sump-style reverse osmosis system commonly found in homes in Houston, Cypress, Katy, Tomball, Spring, Magnolia, Copperfield, Jersey Village, The Woodlands, and surrounding areas. Many homeowners search for terms like “how to change RO filters,” “reverse osmosis sump leaking,” “dirty RO water,” “carbon filter clogged,” “RO system low pressure,” “bad taste water,” and variations of “RO not working.” This transcript is designed to help search engines index the full process and terminology.

The sump housings shown in the video are typical of older RO systems. Homeowners often report difficulty removing RO sumps, stuck housings, water spilling everywhere, dirty sediment filters, clogged carbon filters, and weak water pressure. These symptoms appear when RO filters have not been changed for 6–12 months or when Houston-area water with high sediment levels overloads the filter set.

During the filter change, the sump wrench is used to loosen each housing. The housings contain sediment, carbon block, and post-carbon polishing filters, and usually sit in the order: sediment → carbon → carbon → membrane. In many Houston neighborhoods—including Cypress, Katy, Tomball, and Spring—water carries fine particulate matter, causing sediment filters to discolor from white to orange/brown, often allowing dirt to travel all the way through the sediment filter and directly into the carbon filters.

The video shows filters that are completely saturated, dark brown, and full of accumulated debris. When sediment filters clog, the dirt penetrates into the carbon filters, reducing membrane life and causing common homeowner complaints such as:

  • RO water tastes bad
  • RO pressure is weak
  • RO faucet only drips
  • Reverse osmosis takes forever to refill
  • RO filters are black, brown, or slimy
  • RO water smells odd
  • RO system isn’t making water
  • RO keeps running
  • RO tank never fills
  • Filters clogged in Houston water
  • Dirty RO water in Cypress, Katy, Tomball, Spring

Sump-style RO systems are known for being awkward, messy, and prone to leaks during filter changes. When the unit is twisted, rotated, or shifted under the sink, tubing and fittings loosen, leading to leaks after reinstallation. Many homeowners in greater Houston search for “RO leaks after filter change” and “reverse osmosis leaking under sink” for this exact reason.

After removing the old filters, the housings must be disinfected and rinsed to prevent bacterial growth. Dirty housings can lead to cloudy water, bad taste, and odor. The video includes cleaning and disinfecting of:

  • Sump housings
  • Housing caps
  • Internal O-ring grooves
  • Threaded sealing surfaces

The system featured in this video contains one sediment filter, two carbon filters, and then the RO membrane. In a typical Houston home without pre-treatment, these filters should be replaced annually to protect the membrane from chlorine and sediment.

However, for homeowners using a whole-house water filtration system such as a catalytic carbon system, chloramine removal system, or the Chemfree Platinum Series, the RO prefilters act primarily as sediment filters, meaning they:

  • stay cleaner longer
  • can be replaced less frequently
  • cost less to maintain
  • extend membrane life significantly

This transcript aligns with search queries such as: RO filter change Houston, reverse osmosis maintenance Katy, RO system clogged Tomball, RO sump stuck, RO water pressure low Cypress, dirty RO filters, how to clean RO housings, reverse osmosis sediment filter dirty, carbon filter black, RO leaking after filter change, best RO system Houston, and why sump-style RO systems leak.

The purpose of the video is to show the full RO filter-changing process, the condition of old filters, the cleaning procedure, and the common issues caused by sump-style RO systems throughout the Houston metropolitan area.

Dirty, clogged reverse osmosis sump-style filters covered in brown sediment, showing how messy and difficult old-style RO filter changes are and why they often cause leaks.

This video demonstrates how to change filters on a sump-style reverse osmosis system commonly found in homes in Houston, Cypress, Katy, Tomball, Spring, Magnolia, Copperfield, Jersey Village, The Woodlands, and surrounding areas. Many homeowners search for terms like “how to change RO filters,” “reverse osmosis sump leaking,” “dirty RO water,” “carbon filter clogged,” “RO system low pressure,” “bad taste water,” and variations of “RO not working.” This transcript is designed to help search engines index the full process and terminology.

The sump housings shown in the video are typical of older RO systems. Homeowners often report difficulty removing RO sumps, stuck housings, water spilling everywhere, dirty sediment filters, clogged carbon filters, and weak water pressure. These symptoms appear when RO filters have not been changed for 6–12 months or when Houston-area water with high sediment levels overloads the filter set.

During the filter change, the sump wrench is used to loosen each housing. The housings contain sediment, carbon block, and post-carbon polishing filters, and usually sit in the order: sediment → carbon → carbon → membrane. In many Houston neighborhoods—including Cypress, Katy, Tomball, and Spring—water carries fine particulate matter, causing sediment filters to discolor from white to orange/brown, often allowing dirt to travel all the way through the sediment filter and directly into the carbon filters.

The video shows filters that are completely saturated, dark brown, and full of accumulated debris. When sediment filters clog, the dirt penetrates into the carbon filters, reducing membrane life and causing common homeowner complaints such as:

  • RO water tastes bad
  • RO pressure is weak
  • RO faucet only drips
  • Reverse osmosis takes forever to refill
  • RO filters are black, brown, or slimy
  • RO water smells odd
  • RO system isn’t making water
  • RO keeps running
  • RO tank never fills
  • Filters clogged in Houston water
  • Dirty RO water in Cypress, Katy, Tomball, Spring

Sump-style RO systems are known for being awkward, messy, and prone to leaks during filter changes. When the unit is twisted, rotated, or shifted under the sink, tubing and fittings loosen, leading to leaks after reinstallation. Many homeowners in greater Houston search for “RO leaks after filter change” and “reverse osmosis leaking under sink” for this exact reason.

After removing the old filters, the housings must be disinfected and rinsed to prevent bacterial growth. Dirty housings can lead to cloudy water, bad taste, and odor. The video includes cleaning and disinfecting of:

  • Sump housings
  • Housing caps
  • Internal O-ring grooves
  • Threaded sealing surfaces

The system featured in this video contains one sediment filter, two carbon filters, and then the RO membrane. In a typical Houston home without pre-treatment, these filters should be replaced annually to protect the membrane from chlorine and sediment.

However, for homeowners using a whole-house water filtration system such as a catalytic carbon system, chloramine removal system, or the Chemfree Platinum Series, the RO prefilters act primarily as sediment filters, meaning they:

  • stay cleaner longer
  • can be replaced less frequently
  • cost less to maintain
  • extend membrane life significantly

This transcript aligns with search queries such as: RO filter change Houston, reverse osmosis maintenance Katy, RO system clogged Tomball, RO sump stuck, RO water pressure low Cypress, dirty RO filters, how to clean RO housings, reverse osmosis sediment filter dirty, carbon filter black, RO leaking after filter change, best RO system Houston, and why sump-style RO systems leak.

The purpose of the video is to show the full RO filter-changing process, the condition of old filters, the cleaning procedure, and the common issues caused by sump-style RO systems throughout the Houston metropolitan area.

📄 Transcript — Click to Open / Close

This video demonstrates how to change filters on a sump-style reverse osmosis system commonly found in homes in Houston, Cypress, Katy, Tomball, Spring, Magnolia, Copperfield, Jersey Village, The Woodlands, and surrounding areas. Many homeowners search for terms like “how to change RO filters,” “reverse osmosis sump leaking,” “dirty RO water,” “carbon filter clogged,” “RO system low pressure,” “bad taste water,” and variations of “RO not working.” This transcript is designed to help search engines index the full process and terminology.

The sump housings shown in the video are typical of older RO systems. Homeowners often report difficulty removing RO sumps, stuck housings, water spilling everywhere, dirty sediment filters, clogged carbon filters, and weak water pressure. These symptoms appear when RO filters have not been changed for 6–12 months or when Houston-area water with high sediment levels overloads the filter set.

During the filter change, the sump wrench is used to loosen each housing. The housings contain sediment, carbon block, and post-carbon polishing filters, and usually sit in the order: sediment → carbon → carbon → membrane. In many Houston neighborhoods—including Cypress, Katy, Tomball, and Spring—water carries fine particulate matter, causing sediment filters to discolor from white to orange/brown, often allowing dirt to travel all the way through the sediment filter and directly into the carbon filters.

The video shows filters that are completely saturated, dark brown, and full of accumulated debris. When sediment filters clog, the dirt penetrates into the carbon filters, reducing membrane life and causing common homeowner complaints such as:

  • RO water tastes bad
  • RO pressure is weak
  • RO faucet only drips
  • Reverse osmosis takes forever to refill
  • RO filters are black, brown, or slimy
  • RO water smells odd
  • RO system isn’t making water
  • RO keeps running
  • RO tank never fills
  • Filters clogged in Houston water
  • Dirty RO water in Cypress, Katy, Tomball, Spring

Sump-style RO systems are known for being awkward, messy, and prone to leaks during filter changes. When the unit is twisted, rotated, or shifted under the sink, tubing and fittings loosen, leading to leaks after reinstallation. Many homeowners in greater Houston search for “RO leaks after filter change” and “reverse osmosis leaking under sink” for this exact reason.

After removing the old filters, the housings must be disinfected and rinsed to prevent bacterial growth. Dirty housings can lead to cloudy water, bad taste, and odor. The video includes cleaning and disinfecting of:

  • Sump housings
  • Housing caps
  • Internal O-ring grooves
  • Threaded sealing surfaces

The system featured in this video contains one sediment filter, two carbon filters, and then the RO membrane. In a typical Houston home without pre-treatment, these filters should be replaced annually to protect the membrane from chlorine and sediment.

However, for homeowners using a whole-house water filtration system such as a catalytic carbon system, chloramine removal system, or the Chemfree Platinum Series, the RO prefilters act primarily as sediment filters, meaning they:

  • stay cleaner longer
  • can be replaced less frequently
  • cost less to maintain
  • extend membrane life significantly

This transcript aligns with search queries such as: RO filter change Houston, reverse osmosis maintenance Katy, RO system clogged Tomball, RO sump stuck, RO water pressure low Cypress, dirty RO filters, how to clean RO housings, reverse osmosis sediment filter dirty, carbon filter black, RO leaking after filter change, best RO system Houston, and why sump-style RO systems leak.

The purpose of the video is to show the full RO filter-changing process, the condition of old filters, the cleaning procedure, and the common issues caused by sump-style RO systems throughout the Houston metropolitan area.

⭐ What Customers Say About Us⭐


Here are just a few of the reviews we’ve gathered from the many platforms where customers have shared their experiences.


I strongly encourage you to take a look at my Google Reviews and my Angie's list  reviews as well. After 30 years in business, reviews mean everything — and they tell you the truth about the kind of service you can expect.

Google  — 61+ Verified Reviews — HomeAdvisor  — 150+ Verified Reviews — Angie’s List  — 33+ Verified Reviews — Yelp  — Verified Reviews

  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Prior to having Mr. Mathews installation, I was constantly (almost on a daily bases) dealing with pin hole leaks in my water pipes. Mr. Mathews not only knew what the...


    — Troy McConnell

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Wayne is very professional. He does excellent work, most experienced, upfront, informed technician in the Houston area who really cares for your satisfaction!


    — Thomas Estes

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    I got quotes from 5 different companies who actually came to my house to give me a quote. I just talked to Wayne and knew he was the right person...


    — Andrew Quach

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Great prompt service. Extremely knowledgeable. Wayne always set expectations on time and cost. He came out and looked at everything free of charge before giving me an estimate. He also...


    — Jeffrey Armstrong

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Interviewed and quoted at least 5 different companies and options for a water softener system and something that would remove chloride and chloramides. Our son has allergies and we were...


    — Bonnie Camacho

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    A Facebook post sent Wayne my way. I couldn't be happier! What a blessed friend I found in him. He wasn't trying to "pressure sell" me on anything, but gave...


    — Jamee Rodriguez

    Live verified Google Reviews

Choose a water purification crew you can trust

Wondering why you should choose us to install your reverse osmosis system? We carry a class 3 water treatment specialist license. All systems are installed too code for your safety. At Primary Solutions Consulting, we’re known for doing it right the first time.


Attention to detail: We won’t rest until we’ve installed your system properly.

Affordable rates: Our crew works hard to keep our costs low.

Honesty and integrity: When we give you a quote, we’ll stick by it.

Free phone support: We have talked many people through issues with their old systems to get them through a troubled time.


A reverse osmosis system will keep your water free of the heavy metals and other dangerous contaminants. Contact us today to schedule a reverse osmosis system installation appointment in Cypress, TX and surrounding areas.